At 3D Innovative, every product is manufactured or prepared with care to meet the customer’s specific requirements. Due to the customized nature of our products and services, all sales are considered final.

Please read the following policy carefully before placing your order.

No Returns

We do not accept returns on any products sold through our website.

This includes:

  • Ready-made 3D printed products
  • Custom 3D printed products
  • Personalized products
  • Prototype models
  • Engineering parts
  • Decorative items
  • Digital design-based manufacturing

No Refunds

All purchases made through our website are non-refundable.

Once an order has been placed and payment has been successfully processed, refunds cannot be issued under any circumstances.

Customized Products

Since every custom print is manufactured according to the specifications provided by the customer, these products cannot be returned, exchanged, or refunded.

Customers are responsible for ensuring that:

  • Uploaded files are accurate.
  • Dimensions are correct.
  • Material selections are appropriate.
  • Project specifications are complete before placing the order.

Order Cancellation

Orders may only be cancelled before production has started.

Once manufacturing begins, cancellations will no longer be accepted.

Damaged During Shipping

If your order arrives physically damaged due to shipping, please contact us within 48 hours of delivery.

Customers may be required to provide:

  • Photos of the damaged package
  • Photos of the damaged product
  • Order number

Each case will be reviewed individually.

Incorrect Product

If you receive a product that differs significantly from the confirmed order due to our manufacturing error, please contact our support team within 48 hours of delivery.

We will investigate the issue and determine an appropriate resolution.

Customer Responsibility

Customers are responsible for:

  • Reviewing product details before ordering.
  • Verifying uploaded files.
  • Confirming dimensions and specifications.
  • Providing accurate shipping information.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us.

3D Innovative

Email: 3dinnovative50@gmail.com

Phone: +91 8141989523