At 3D Innovative, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name (Optional)
  • Billing and Shipping Address
  • Uploaded 3D Design Files (STL, OBJ, STEP, PDF, etc.)
  • Project Specifications and Custom Requirements
  • Payment Information (processed securely through third-party payment providers)
  • IP Address, Browser Information, and Device Information
  • Website Usage Data through Cookies and Analytics

How We Use Your Information

The information collected may be used to:

  • Process and manage your orders
  • Provide custom 3D printing quotations
  • Manufacture and deliver your products
  • Respond to inquiries and customer support requests
  • Improve our products and services
  • Send important order updates and notifications
  • Prevent fraud and unauthorized activities
  • Comply with applicable legal requirements

We only collect information necessary to provide our services effectively.

Uploaded Design Files

Any design files uploaded by customers are used solely for reviewing, quoting, manufacturing, and delivering the requested product.

Your uploaded files remain your intellectual property. We do not reproduce, distribute, or sell your designs without your permission unless required by law.

Payment Security

Payments are processed using secure third-party payment gateways.

We do not store your complete debit card, credit card, or banking information on our servers.

Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

  • Shipping and courier partners
  • Payment processing providers
  • Government authorities when legally required

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your data, no internet transmission or storage system can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways or analytics tools.

We are not responsible for the privacy practices of these third-party providers.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information (subject to legal obligations)
  • Contact us regarding any privacy concerns

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

3D Innovative

Email: 3dinnovative50@gmail.com

Phone: +91 8141989523